About Us

Compassionate Care. Meaningful Connections. Stronger Families.

At Lotus Family Services, we believe that every family deserves the opportunity to thrive.

Life can present unexpected challenges, whether related to parenting, emotional well-being, behavioral concerns, family transitions, trauma, or other difficult circumstances, but no family should have to navigate those challenges alone.

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FOUNDED

Serving Indiana families with compassionate, professional support focused on creating meaningful and lasting change.

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SERVICES

A comprehensive range of family-focused services designed to support children, parents, caregivers, and families through different stages and needs.

1 GOAL

HELP FAMILIES

Every service we provide is centered around one purpose: strengthening relationships, supporting stability, and helping families build healthier futures.

Inspired by the principles reflected in the Indiana Department of Child Services standards, our approach emphasizes family-centered care, trauma-informed practices, child safety, collaboration, and respect for every family’s unique circumstances.

Our Story

Every family's story is different.

Some families come to us during periods of crisis.

Others are looking for guidance as they navigate parenting challenges, emotional concerns, or significant life transitions.

Some simply need someone who will listen without judgment and help them discover a healthier path forward.

Regardless of how families arrive at Lotus, our purpose remains the same: to provide compassionate, individualized services that empower children and families to build stronger, healthier relationships.

Rather than focusing only on problems, we focus on possibilities.

We help families build upon the strengths they already have while providing practical tools, emotional support, and professional guidance that promote lasting change.

Our philosophy is rooted in respect, empathy, accountability, and hope.

We believe that when children feel safe, parents feel supported, and families work together toward shared goals, positive outcomes become achievable.

What We Believe

We believe every family already possesses strengths.

Sometimes those strengths become difficult to recognize because of stress, trauma, conflict, or life’s unexpected challenges. Rather than focusing only on problems, we focus on possibilities.

Our Apprach

Families are at the center of everything we do.

Rather than offering one-size-fits-all solutions, we develop individualized service plans that recognize each family’s unique needs, goals, cultural background, strengths, and circumstances.

By working together, we create coordinated support systems that encourage healthy relationships and sustainable progress.

Trauma-Informed Care

Many families face difficult circumstances

For this reason, every interaction at Lotus Family Services is guided by trauma-informed principles.

We understand that behaviors often tell the story of experiences that words cannot fully express.

Instead of asking:
“What’s wrong with this family?”

We ask:

“What has this family experienced, and how can we help?”

This perspective allows us to provide services that promote healing, resilience, and emotional safety while reducing the risk of re-traumatization.

OUR CORE VALUES

Compassion


Every family deserves to be treated with kindness, dignity, and respect. We listen without judgment and meet people where they are with empathy and understanding.

Integrity


Trust is the foundation of every meaningful relationship. We are honest, accountable, transparent, and committed to maintaining the highest ethical standards in everything we do.

Family-Centered Care


Families are our partners. We believe the best outcomes occur when families actively participate in identifying goals, making decisions, and celebrating progress together.

Collaboration


Positive change happens through teamwork. We work closely with families, schools, healthcare providers, referral agencies, and community organizations to provide coordinated, effective support.

Excellence


We are committed to delivering high-quality services through continuous learning, evidence-informed practices, and professional growth.

Respect


Every individual deserves to feel valued. We honor each family’s unique experiences, culture, beliefs, and perspectives while creating welcoming environments where everyone feels safe and supported.

meet our team

Powered by our people

Alejandro Mestre
Founder | Home-based Caseworker | Supervisor
Nancy Chavez
Founder | Home-based Caseworker | Supervisor
Jorge Finol
Home-based Caseworker | Supervisor
Vanesa Idano
Therapist | Clinical Supervisor
Yalana Moore
Home-based provider
Rinha Reyes
Home-based provider
Rafael Camacaro
Home-based provider
Kayla Martin
Home-based provider
Jessica Chavez
Home-based provider
Jennifer Collins
Home-based provider
Glendy Martinez
Home-based provider
Geraldinne Lopez
Home-based provider
Diana Cueto
Home-based provider
Alessandra Everingham
Home-based provider
Ben
Production team lead
Kuti
Influencer program manager